Discount coupon tips “10% discount on purchases over $150”

[Procedure]

1) Login → My Page → Download the coupon from the coupon menu

2) After selecting the product, apply the downloaded coupon on the payment screen

Payment method “Only PayPal payment available (card link required)”

※ In case of any payment errors, please contact the customer center info@pleatsmama.com

or 1:1 inquiry (My Page -> Support) and we will process it promptly.

Basic Shipping Guide

- Delivery will arrange only during weekdays (Monday to Friday _ Korea Standard Time)

- The deadline for same-day orders is 12:00 PM, and orders placed after that will be 

counted for the next day.

※ Notice

Please note that it is difficult to specify the date/time for delivery. Follows the schedule of the courier company and delivery driver.

Shipping fee

US$ 24.00 will be charged for orders less than US$ 250 (FREE Shipping on Orders over US$250 )

Delivery Time

We make every effort to complete your order within 7-10 Business days. However, please note that international shipping might take longer due to exceptional circumstances.

(*Business days mean Monday to Friday, except holidays according to the Korean Standard Time _ GMT/UTC+9)

You can track your order with EFS Tracking system, along with your Tracking number.

Customs & Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes.

Please note that these charges are levied by the destination country and we do not have control over them.

Exchange procedure & notes

Thank you for your purchasing our products 🙂

>  Have you removed the tag from the product?

> If you want to return/exchange it, you must pay the shipping fee and send it to us.

For returns/exchange due to a simple change of mind, the customer must pay the shipping fee.

add : 6F , 7 Wausan-ro 25-gil, Mapo-gu, Seoul

zipcode: 04054

> Once the product arrives at our side, we will inspect the product and, if there is no problem,

   then, we will pay it to you as the product.

If you have any question feel free to contact us anytime!

Kindly regards,

Pleatsmama

STEP1. Please cancel your order through the online.

Login → My Page “Inquiry” → Cancel button → fill in the reason for cancellation → Select the cancel product → Click Cancel order

STEP2. After completing the cancellation, the order status is updated to refunded.